If your employer reduces your hours or shuts down operations due to COVID-19, you are encouraged to file a UI claim. UI provides partial wage replacement benefit payments to workers who lose their job or have their hours reduced. In addition, if you cannot work because of school closures and you have to take care of children, you may be eligible for unemployment benefits. File a UI claim, and EDD representatives will determine if you are eligible. The Governor’s Executive Order waives the one-week unpaid waiting period, so you can collect UI benefits for the first week you are out of work. If you are eligible, the EDD processes and issues payments within a few weeks of receiving a claim. There are multiple ways to apply for unemployment insurance:
- Online. EDD is currently experiencing an increased volume of claims filed; the fastest method to apply for unemployment insurance is online. Click here to apply online.
- Telephone. If you do not need to speak with an EDD representative, call the UI Self-Service Phone Line 24 hours a day, 7 days a week at 1-866-333-4606. For technical assistance, call the following numbers Monday through Friday, between 8 a.m. to 12 noon (Pacific Time), except on California state holidays:
- English: 1-800-300-5616
- Spanish: 1-800-326-8937
- Cantonese 1-800-547-3506
- Mandarin 1-866-303-0706
- Vietnamese 1-800-547-2058